Topic : Circularity of tourism services

CULTURAL AND CREATIVE INDUSTRY

Step-by-Step Sustainability: Leveraging Internal Policies, Technological Support, and Local Impact for Circular Economy Success

The experiences of San Severino Park Hotel and ETIKÉ Manifatture illustrate how small, coordinated steps can aggregate into substantial impacts, offering replicable models for other tourism companies. By embracing circular economy principles, SMEs can enhance their resilience, reduce their environmental footprint, and serve as leaders in sustainable innovation.

Nestled in the rural village of Mercato San Severino in Salerno province, the San Severino Park Hotel is a shining example of how circular economy principles can seamlessly integrate into daily operations. Through a well-crafted internal policy, the hotel has embraced a commitment to sustainability, inspiring both staff and guests to contribute to a greener future.
At the heart of its approach are initiatives designed to minimize environmental impact. Staff are encouraged to adopt sustainable practices, such as conserving energy and efficiently managing waste. In the kitchen, the focus is on zero-kilometer, seasonal menus that reduce food miles while guaranteeing freshness. Leftover food is creatively reused or repurposed, aligning with the hotel’s zero-waste philosophy. Plastic and disposable products have been entirely phased out, replaced with eco-friendly alternatives, while guest amenities feature organic cosmetics crafted from natural, sustainable ingredients. To further enhance energy efficiency, the hotel has installed photovoltaic panels, embodying its dedication to resource conservation.
By weaving environmental priorities into its operational fabric, the San Severino Park Hotel demonstrates how even small, incremental steps can collectively lead to significant sustainability achievements.

A few kilometers away, in the town of Baronissi, remarkable example of sustainable innovation can be found. ETIKÉ Manifatture, an innovative start-up in the ceramics sector, exemplifies the transformative power of circular economy principles when paired with strategic financial support. With funding from the national “Smart & Start Italia” scheme, the company developed an ingenious sustainable production line centered around a groundbreaking material: LAVIC.
This innovation repurposes leftover ceramic materials from workshops, recreating the look and functionality of natural lava stone without the need to extract volcanic resources. By doing so, ETIKÉ not only addresses environmental erosion but also slashes production costs, enabling access to a niche market with minimal competition. Their methods significantly reduce energy and material waste, making the company a beacon of sustainable manufacturing in the ceramics industry.

 

The experiences of San Severino Park Hotel and ETIKÉ Manifatture underline the importance of integrating diverse measures to achieve tangible environmental and economic impacts, and they highlight valuable lessons for businesses looking to transition toward sustainability:

  1. Step-by-Step Transition Pathways: Incremental adoption of sustainability measures, such as reducing energy and water consumption, reusing materials, and managing waste, can generate significant cumulative effects.
  2. Internal Sustainability Policies: Engaging both staff and leadership in sustainability initiatives fosters a culture of responsibility and innovation.
  3. Technological and Financial Support: Access to funding and expertise is critical for overcoming initial barriers and enabling the implementation of circular economy practices.
  4. Community and Local Impact: Prioritizing local supply chains and zero-kilometer products benefits not only the environment but also the local economy.

Lessons Learned

Circularity of tourism services

SMEs in the tourism sector face major challenges when it comes to implementing circular economy in their services. These difficulties are due to several factors, including lack of capacity, funding, knowledge and understanding of circular principles.

The integration of sustainability into the corporate culture of the MERCURE HOTEL MOA BERLIN brings with it several challenges. Firstly, this integration requires a gradual rethink and action on the part of employees and management. This is not just about implementing sustainable measures, but also about promoting a deep understanding of and commitment to sustainable principles at all levels of the organisation.

Effective integration of sustainability requires the active participation and engagement of both staff and guests. Employees must be trained and empowered to incorporate sustainable practices into their daily operations, while guests should be encouraged to participate in sustainable initiatives during their stay.

One of the main gaps in this process is the time-consuming process of embedding sustainability into the organisation’s DNA. Changing established processes and ingrained habits takes time and patience, and progress can be gradual rather than immediate. This gradual approach is essential to ensure that sustainability becomes an integral part of the company’s identity and operations.

Another major challenge is to keep an eye on profitability while honouring social and environmental commitments. Sustainable practices often require upfront investment and can have an initial impact on profitability. Balancing these financial considerations with the long-term benefits of sustainability requires careful planning and strategic decisions.

Like many others, Dervish (Restaurant and catering) faced significant financial challenges in the midst of the pandemic, which led to a shift in priorities to other important aspects of the business. As Dervish operates with limited resources and a limited number of employees, it is a challenge for the company to dedicate sufficient time and staff to understand and effectively implement the circular economy. The complex nature of circular economy concepts combined with the need for customised strategies exacerbates this difficulty. Shifting to sustainable practices would require upfront investment in technology, infrastructure and staff training – expenses that Dervish would struggle to sustain without external support or funding.

ACCOMMODATION SERVICES

Mercure Hotel MOA Berlin

MOA Berlin emphasizes its commitment to sustainability by reducing its carbon footprint, adapting to climate change and protecting habitats. Employees are the heart of the hotel and contribute significantly to its success. The hotel promotes personal encounters, appreciation and social commitment without discrimination. It has been certified as a High Performer in Sustainability by Sustainable Tourism Berlin and Sustainable Meetings Berlin. The commitment extends across governance, risk management, economy, environment and society. MOA Berlin’s holistic sustainability strategy encompasses environmental, economic and social aspects as well as the well-being of guests and employees and the strengthening of the community.

ACCOMMODATION SERVICES

Driving Sustainable Tourism Through Circular Practices

The incorporation of circular practices in the tourism sector has led to significant best practices, such as collaboration with local producers, utilization of local and seasonal food in catering, promotion of local culture and traditions, and collaboration with sustainable tour operators. By establishing strong partnerships with local farmers, artisans, and suppliers, these SMEs not only support the local economy but also reduce transportation emissions and foster a sense of community. By prioritizing local and seasonal ingredients, SMEs contribute to circularity by minimizing food waste, supporting local farmers, and providing visitors with an authentic culinary experience. These practices have demonstrated a positive impact and high replicability potential. Lessons learned include the importance of building strong partnerships, ensuring quality and sustainability standards, effective communication, and aligning initiatives with customer expectations. By sharing experiences and lessons, SMEs can inspire others to embrace circularity, fostering a sustainable and enriching tourism industry.

One notable project is the “Circular Economy Package” initiated by the European Union. The project aimed to promote the transition towards a circular economy by establishing targets, regulations, and incentives for waste management, resource efficiency, and sustainable production and consumption. Italy actively participated in implementing the Circular Economy Package, leading to improvements in waste management practices, increased recycling rates, and the development of innovative circular business models. Lessons learned from this project include the importance of strong policy frameworks, stakeholder engagement, and cross-sector collaboration for successful implementation.

Another significant initiative is the “National Strategic Plan for Sustainable Tourism” launched by the Italian Ministry of Cultural Heritage and Activities and Tourism. The plan aimed to enhance the sustainability and competitiveness of the tourism sector by promoting sustainable practices, cultural heritage preservation, and local development. Through this initiative, Italy focused on improving the sustainability performance of tourism businesses, fostering responsible tourism behavior, and supporting the development of sustainable tourism destinations. Lessons learned from this initiative include the need for capacity-building programs, public-private partnerships, and the integration of sustainability principles into tourism policies and strategies.

The circularity of tourism services is vital for achieving sustainable practices in the twin transition. The lessons that have emerged that are relevant to the topic are:

  • Integration of circular principles into policy frameworks is crucial. Strong policies with clear regulations, targets, and incentives encourage SMEs to adopt circular practices, providing a supportive environment for implementation.
  • Stakeholder engagement and collaboration are essential. Involving SMEs, local communities, tourism operators, and industry associations fosters a collective approach. Collaboration platforms and knowledge sharing drive the adoption of circular practices.
  • Capacity building and awareness are vital. Targeted training and sharing best practices bridge the knowledge gap, empowering SMEs to implement circular strategies effectively.
  • Financial support is needed to overcome constraints. Exploring funding options, incentives, and collaborative approaches encourages SMEs to invest in circular initiatives and drive the transition.
  • Effective communication strategies that highlight the benefits of circularity stimulate demand for sustainable tourism services.

 

By incorporating these lessons into future projects, Italy can accelerate the twin transition by promoting circularity in tourism. Strong policy integration, stakeholder engagement, capacity building, financial support, and effective communication strategies are key to achieving a sustainable and circular tourism sector.

ACCOMMODATION SERVICES

Sustainable Hospitality: Embracing Coconut Fiber Courtesy Kits

Replacing ordinary plastic-based courtesy kits with ones made from coconut fiber. The challenges faced in implementing this good practice included sourcing reliable suppliers, ensuring the durability and quality of the products, and educating guests about the benefits of using sustainable amenities. These challenges were overcome through partnerships with trusted suppliers, rigorous quality control measures, and effective communication and promotion to raise guest awareness.

FOOD AND BEVERAGES SERVICES

Revolutionizing Breakfast: Sustainable Dining Solutions

The innovative best practice after COVID-19 with a focus on sustainable tourism is to eliminate the buffet breakfast and instead implement alternative dining options, such as à la carte menu, reducing and eliminating food waste and promoting eco-friendly practices in the tourism industry. 

The initiative was launched before the COVID-19 pandemic by collaborating with local food suppliers and adopting a new approach to breakfast service. Instead of a buffet, the hotel introduced à la carte or pre-made breakfast menus, allowing guests to select their preferred items. This is communicated to guests upon check-in.

TRAVEL AGENCY AND ORGANIZATIONAL SERVICES

Circular Tourism: Sustainable Practices in Greece

Circularity in tourism services focuses on minimizing waste and promoting sustainable resource use. One effective approach is the implementation of comprehensive waste management systems, such as the one adopted by Creta Maris Resort. This system includes sorting waste at the source, weighing it for monitoring purposes, and ensuring proper recycling processes are followed. Additionally, the resort has implemented measures to reduce food waste by adjusting serving sizes, improving food presentation, and training staff on waste reduction techniques. These practices are part of a broader strategy to adopt circular economy principles, which also involve sustainable procurement and transparent communication of sustainability achievements. By embedding these principles into their operations, tourism businesses can reduce their environmental footprint, enhance resource efficiency, and promote sustainability. This approach not only benefits the environment but also resonates with environmentally conscious travelers, potentially increasing the attractiveness and competitiveness of the destination​​.

The challenges identified by interviewed tourism SMEs in implementing sustainable practices were mainly regulatory clashes that were seen as barriers to sustainability, for the attainment of which environmental, social and economic considerations should be integrated into the relevant regulations. The lessons learned underscore the need for regulatory harmonization and support for SMEs to adopt sustainable practices, as well as a framework for implementing directions heard from prominent voices of the sector.

The INCIRCLE project is a significant initiative that aims to apply the principles of circular economy to the tourism sector, with a focus on the unique needs of islands and low-density areas. This project recognizes the vulnerability of natural resources in Mediterranean tourist territories, such as islands and scarcely inhabited areas, and the often-opposing interests of tourist stakeholders and local communities. Building on previous projects, INCIRCLE tests a new methodology to seize the sustainability challenge, especially in terms of improved and integrated sustainable tourism planning to preserve and valorise non-renewable resources. The project’s tailored policies address mobility, energy efficiency, use of limited resources such as water, and waste production while enhancing community prosperity and quality of life. Durable and easily adaptable outputs are envisaged to provide Mediterranean decision-makers with concrete tools and testing opportunities to improve their capacity in terms of assessing and planning sustainability in territories where resources are already scarce. The project aims to disclose new funding and concrete replication opportunities, establishing a critical mass for Mediterranean sustainable and circular growth. Capitalization activities replicated activities in further territories and mainstream results in regional, national, and European policies. This project exemplifies the opportunities of the circular transition for tourism and the importance of adapting to changes in tourism demand.

Lessons Learned:

  • Applying Circular Economy Principles: The principles of circular economy to the tourism sector are applicable to the tourism sector, given the priorities set by the approach of the circular economy are respected. This includes addressing mobility, energy efficiency, use of limited resources such as water, and waste production.
  • Sustainable Tourism Planning: The challenges faced by vulnerable tourist territories, such as islands and scarcely inhabited areas, stress the need for improved and integrated sustainable tourism planning to preserve and valorise non-renewable resources.
  • Tailored Policies for Specific Needs: Tailored policies that address the peculiar needs of islands and low-density areas are deemed optimal to foster community prosperity and quality of life.
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